Terms of service
Last updated: September 2026
Welcome to Matzo Ball Toys. By accessing or using our website at matzoballtoys.com and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. General
These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content. By using our site you agree to these terms. We reserve the right to update or modify these terms at any time without prior notice.
2. Products
All products sold on matzoballtoys.com are subject to availability. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction at our discretion.
3. Pre-Orders
Some products on our site are available for pre-order. By placing a pre-order you authorize us to charge your payment method at the time of purchase. Pre-order items will ship on the estimated date communicated at the time of purchase. Estimated ship dates are subject to change — we will notify you by email of any significant changes to your expected ship date.
4. Pricing
All prices are listed in US dollars. We reserve the right to change prices at any time without notice. We are not responsible for typographical errors in pricing. In the event of a pricing error we reserve the right to cancel any orders placed at the incorrect price.
5. Payment
We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal. Payment is processed at the time of purchase. All transactions are encrypted and secure.
6. Order Confirmation
You will receive an email confirmation after placing your order. This confirmation does not guarantee product availability. In the rare event that an item becomes unavailable after your order is placed, we will notify you immediately and issue a full refund.
7. Shipping
Please refer to our Shipping Policy for full details on shipping timeframes, costs, and carriers.
8. Returns and Refunds
Please refer to our Refund Policy for full details on our return and refund process.
9. Intellectual Property
All content on this site — including but not limited to text, graphics, logos, images, character designs, and product names — is the property of Matzo Ball Toys and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.
10. User Conduct
You agree not to use our site for any unlawful purpose or in any way that could damage, disable, or impair the site. You agree not to attempt to gain unauthorized access to any part of the site or any systems connected to it.
11. Disclaimer of Warranties
Our site and products are provided on an "as is" basis. Matzo Ball Toys makes no warranties, expressed or implied, regarding the operation of the site or the products sold through it, to the fullest extent permitted by law.
12. Limitation of Liability
Matzo Ball Toys shall not be liable for any damages of any kind arising from the use of this site or the purchase of our products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
13. Governing Law
These Terms of Service and any disputes arising from them shall be governed by the laws of the State of Tennessee, without regard to its conflict of law provisions.
14. Contact
Questions about these Terms of Service should be directed to hello@matzoballtoys.com.